Shipping policy
Shipping Policy
Thank you for shopping with Kiss’d. We are committed to delivering your order in a timely and secure manner. Please review our Shipping Policy below.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.
Once your order has been processed, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times are as follows:
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United States: 5–10 business days
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International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to shipping carrier delays, customs processing, or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions, which will be clearly displayed on the website when available.
Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear.
Incorrect Address
Please ensure that your shipping address is entered correctly at checkout. Kiss’d is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned to us due to an incorrect address, the customer may be responsible for reshipping fees.
Lost or Stolen Packages
Kiss’d is not responsible for lost or stolen packages once marked as delivered by the carrier.
If your package is marked as delivered but not received, please contact your local carrier first. If you need further assistance, reach out to us via email.
Customs & Duties (International Orders)
International customers are responsible for any customs fees, duties, or taxes imposed by their local authorities. These fees are not included in the product or shipping cost.
Delays
We are not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Contact Us
If you have any questions regarding shipping or your order, please contact us at: