Frequently asked questions
FAQ's
Are your products safe for sensitive lips?
Yes. Kiss’d products are made with gentle, lip-friendly ingredients and are suitable for daily use. We recommend a patch test if you have very sensitive skin.
How long does shipping take?
Orders are processed within 1–3 business days.
Estimated delivery times:
- U.S.: 5–10 business days
- International: 7–15 business days
Do you accept returns or refunds?
For hygiene reasons, we do not accept returns on opened or used products. If your order arrives damaged or incorrect, contact us within 7 days for assistance.
Will the lip products feel sticky or heavy?
No. Our formulas are lightweight, comfortable, and designed for all-day wear without a sticky feel.
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. Tracking updates may take up to 48 hours to appear.
Do you accept returns or exchanges?
Due to hygiene reasons, we do not accept returns on opened or used beauty products. If your item arrives damaged or incorrect, please contact us within 7 days of delivery.
How do I contact customer support?
You can reach us anytime at jezikbusiness@gmail.com, and we’ll be happy to assist you.